Delivery & Shipping Information | Pyjamamania Australia

At Pyjamamania, we pride ourselves on delivering your orders quickly and securely. All orders are dispatched from our warehouse in Preston, Melbourne.

Handling Time

• Orders are typically dispatched within 1–2 business days.
• Most orders received before 11:00 am are dispatched the same day.
• There may be slight delays following public holidays or major sale events.

Shipping Information

FREE Shipping within Australia on Orders over $150

Once your order has been shipped, you will receive an email notification with tracking details.

Australia Shipping Rates (Flat Rate):

• Regular Post: $10.95 AUD (2–6 business days depending on your location)
• Express Post: $16.95 AUD (1–3 business days depending on your location)

Pick-Up Option

Pick-up is available from our Preston, Melbourne warehouse by appointment only during staffed hours:
Monday to Friday, 9:00 am to 2:30 pm.

International Shipping Rates

We offer worldwide shipping with a flat rate of $39.95 AUD, regardless of weight or destination.

Important International Shipping Notes:

• International orders may incur local customs duties or taxes, depending on your country and the value of your order. Please check with your local customs office before placing an order.
• Buyers are responsible for any customs fees or import taxes imposed by their country.
• Shipping addresses must be provided in English.
• Parcels returned due to an incorrect address will require additional postage fees for re-shipment.
• Pyjamamania is not liable for loss, damage, or theft during transit. We highly recommend purchasing insurance or using registered post for valuable shipments.

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Pyjamamania’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Pyjamamania’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 14663129900. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

At Pyjamamania, your privacy is important to us. We are committed to protecting your personal information and ensuring that it is handled responsibly when you use our website. This Privacy Policy outlines how we collect, use, and protect your data.

Information We Collect

To enhance your shopping experience and provide quality services, we may collect the following information:
• Name and job title
• Contact details, including email address
• Demographic data such as postcode, preferences, and interests
• Information relevant to customer surveys, promotions, and offers

How We Use Your Information

Your information allows us to:
• Maintain internal record keeping and improve our products and services
• Enhance your online experience and tailor the website to your preferences
• Send promotional emails about new products, special offers, and updates
• Contact you for market research by email, phone, or mail
• Personalise our website content based on your browsing patterns

Security of Your Information

We take your privacy seriously and have implemented robust measures to safeguard your personal data, including:
• Secure servers protected by firewalls and encryption
• Password-protected systems for authorised access only
• Up-to-date antivirus software to protect against online threats

Use of Cookies

Cookies are small files stored on your device to improve your browsing experience. We use cookies to:
• Analyse website traffic and usage trends
• Customise the website to match your preferences
• Enhance site functionality and user experience

You can disable cookies through your browser settings, but this may impact certain features of our website.

Links to External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before sharing personal information.

Controlling Your Personal Information

You can restrict or opt out of direct marketing by:
• Unchecking the marketing consent box on forms
• Contacting us to update your marketing preferences

We do not sell or distribute your personal information to third parties without your consent unless required by law. We may share information about trusted third-party offers only if you have agreed to receive them.

Corrections and Updates

If you believe the information we hold is incorrect or incomplete, please contact us promptly so we can update or correct it.