Delivery

At Pyjamamania, we pride ourselves on delivering your orders quickly and securely. All orders are dispatched from our warehouse in Preston, Melbourne. 


Handling Time

• Orders are typically dispatched within 1–2 business days.
• Most orders received before 11:00 am are dispatched the same day.
• There may be slight delays following public holidays or major sale events.


Shipping Information

Once your order has been shipped, you will receive an email notification with tracking details.

Australia Shipping Rates (Flat Rate):

Regular Post: $10.95 AUD (2–6 business days depending on your location)
Express Post: $16.95 AUD (1–3 business days depending on your location)


Pick-Up Option

Pick-up is available from our Preston, Melbourne warehouse by appointment only during staffed hours:
Monday to Friday, 9:00 am to 2:30 pm.


International Shipping Rates

We offer worldwide shipping with a flat rate of $39.95 AUD, regardless of weight or destination.

Important International Shipping Notes:

• International orders may incur local customs duties or taxes, depending on your country and the value of your order. Please check with your local customs office before placing an order.
• Buyers are responsible for any customs fees or import taxes imposed by their country.
Shipping addresses must be provided in English.
• Parcels returned due to an incorrect address will require additional postage fees for re-shipment.
• Pyjamamania is not liable for loss, damage, or theft during transit. We highly recommend purchasing insurance or using registered post for valuable shipments.